Get help

Use the Support button in the Wix App Market listing. Wix routes the request to the publisher identified in the listing.

HELPFUL INFORMATION

Include the UTC date and time of the issue; the tenant suffix displayed in the dashboard; the run ID and error code; and the action taken with the expected result.

Never send a database URL, secret, Contacts export, customer address, or screenshot containing booking data.

QUICK ACTIONS

Permission issue: open the dashboard with an authorized Bookings administrator.

Stale data: run Sync Wix again.

Message to stop: activate the tenant kill switch and process the queue.

Opt-out: revoke the Wix Contact's consent immediately.

Persistent error: keep the run ID and use the Wix Support link.

PRIVACY

Read the Privacy Policy at /privacy and the Terms of Use at /terms.